VCare® is New Zealand’s leading software solution for Retirement Villages and Aged Care Facilities, designed to support every stage of a resident’s experience.

By streamlining care and support planning, VCare ensures accurate, best-practice documentation across the entire continuum of care.

Cost-effective, scalable, and accessible on desktop or mobile, VCare reduces reliance on paper records and boosts operational efficiency—so you can spend more time focusing on your residents.

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VCare combines clinical, operational, and regulatory support with tools that help your team deliver truly resident-centred care.

Rest Homes & Residential Care Facilities

VCare® is an easy-to-use, affordable software platform that streamlines care planning and resident record management. It supports personalised care while ensuring compliance with industry regulations, giving you more time to focus on your residents, not paperwork, every single day.

Retirement Villages & Independent Living

VCare® is designed to meet the unique needs of the Retirement Village sector, streamlining administration, ORA management, billing, sales, care, and compliance. With everything in one system, you can spend less time on paperwork and more time focusing on your residents and prospects.

Disability & Mental Health Services

VCare® is a user-friendly, customisable solution built for disability services, helping providers stay compliant and deliver consistent, high-quality care. With all information in one secure system, your team can work more efficiently and focus on client outcomes.
Yulin Yu
Roselea Specialised Dementia Care

VCare Policies and their educational resources have effectively addressed our major pain points. For small providers like us, who don’t have a dedicated team for policy setup, this support is invaluable, allowing us to focus on delivering quality care

CHT Healthcare Trust | Testimonial
Sharmila Devaraj
Area Manager, CHT Healthcare Trust

“I would definitely recommend this to other facilities because you are having to hand type the information from InterRAI assessments into the care plan in VCare for example the outcome score and scale, ADLs, shortfalls, the score for cognition, everything. You are having to duplicate it in the care plan whereas now this is passed from the InterRAI assessment and its current, and valid and we are not relying on people to put everything in there. So, its pulling through most of it and then you’ve got 20% to do which is good.” 

CHT Healthcare Trust | Testimonial
Sharmilla Devaraj
CHT Healthcare Trust

“So almost all the interRAI questions have been linked to our care plan in some way. So how it works, is that if you complete an interRAI assessment, we go into the assessments under the resident, we have the interRAI assessment there, we download it and once we do that it automatically creates a care plan for us under the care plan heading in VCare. “

Presbyterian Support Otago
Jo Sime, Presbyterian Support Otago

“In terms of streamlining timing, especially with pre populating assessments, it makes it a lot easier, with the assessments we have prepopulated so when they go to do a report assessment, they only have to change a few bits rather than having to do a whole new assessment every time”

Aaron Wynen
Information Systems Supervisor, Presbyterian Support South Canterbury

“From a management and IT perspective we were keen on the fact that VCare was New Zealand made, with New Zealand staff and was set up for the New Zealand way of doing things. Several of the other systems were from Australia or the UK, so they, therefore, had to adapt to the NZ perspective.”

Elmswood | Testimonials
Letitia Welsford
General Manager

“VCare ensures that you have accurate records, especially on the village side. It also allows one point of entry, whereas before we had a multitude of different systems.”

Policies and Procedures

Unlock compliance success with VCare’s Policies and Procedures library, an exclusive free complementary service to all VCare users, empowering regulatory compliance.

With easy download and editing access, these documents will provide the foundation for operational excellence and quality patient care.

This comprehensive source marks a significant milestone, demonstrating our commitment to transparency, efficiency, and the well-being of your staff and residents. 

VCare® Platforms

VCare® is available via desktop, mobile and browsers. Browser and mobile applications mean users can access VCare from anywhere and at any time enabling better outcomes for your residents.

Mobile Applications

The VCare® Any-ware Application enables carers, nurses and other clinical staff to access resident care plans, assessments, events, notes, observations and resulting triggers from the devices in the palm of their hand.

Browser Applications

VCare® understands your business needs and works with you to deliver the best outcomes for residents and the business. Browser applications mean users can access VCare® from anywhere at anytime.

VCare® Software Desktop

VCare® Desktop enables the detailed recording of resident information, providing a clear and complete view of their history, current condition, and future care needs. Supporting effective care planning and ensures continuity of care.

VCare® Touch Kiosk

VCare® Kiosk gives your care staff the ability to view all care related items quickly and easily. This simple interface is easy to learn and navigate through, meaning that your team can spend time on the things that matter.

VCare Training Academy

At VCare, we understand that confident, well-supported staff are essential to delivering quality care. That’s why we offer the VCare® Training Academy—completely complimentary with your VCare software. This online learning platform allows your team to access comprehensive training anytime, anywhere, and most importantly, at their own pace.

In addition to software training, the Training Academy also supports regulatory compliance through educational modules based on our suite of up-to-date policies and procedures. Whether onboarding new team members or developing existing staff, the Training Academy ensures your team feels supported every step of the way—building the knowledge and confidence they need to use VCare effectively across your facility.

Podcasts

Blog Posts

Visit VCare at the ACA Conference 2025

Events

Visit VCare at the ACA Conference 2025 We’re excited to share that VCare will be attending the Aged Care Association (ACA) Conference 2025 as proud exhibitors. Taking place from 29–31 October 2025 at Te Pae Convention Centre, Christchurch, this premier event brings together leaders, innovators, and professionals from across New Zealand’s aged care sector for…

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Understanding Critical Thinking in Aged Residential Care

Articles

As the population ages, the demand for quality care in aged residential facilities continues to grow. In this dynamic healthcare environment, the importance of critical thinking cannot be overstated. Critical thinking is not just a skill; it’s a mindset that empowers Nurses to navigate the unique challenges of aged care with compassion and efficiency.

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