VCare® can assist organisations in reducing the time, and physical burden, of paper records with an intuitive electronic system.
VCare® Benefits include:
- Saves Time
- No lost paperwork
- User-friendly
- Accountability
- Clinical functionality
- Monitoring
- Trigger Alerts
- Intuitive
- Integration with your business systems
- Full implementation by VCare®
- Ongoing Training
- Instant Record Keeping
Training and Support
Initial and ongoing training is available for staff when required. Comprehensive IT and care planning support services are available by phone or email.
VCare® experts are here to help through:
- Education and Training
- Regular updates
- Annual User Forum in two locations
- Training webinars
Implementation
VCare® experts provide support and assistance from the initial implementation through to ongoing training, optimisation of the solution and support.
The implementation process includes:
- Data conversion if required
- Audit of records
- Customisation of system
- Training for staff
- Go live
- Ongoing support
Role specific view
VCare® is available on a range of platforms designed to suit specific roles in your facility. Staff see everything they need and nothing they don’t.
VCare® role specific platforms include:
- Sales
- Activities
- Resident Care
- Management Dashboards
Integration
VCare® works with a range of other solutions to ensure all of your needs are met.
Current integrations include:
- Accounting & Payroll Systems
- Quality Management System
- Medication Management Systems
- InterRAI
Cloud Hosting
VCare® Cloud Hosting services are available and include disaster recovery.
VCare’s Cloud Hosting service provides:
- Avoid capital investment in expensive server resources
- Ease of server management
- Risk reduction
- Up to date copy of your system in real-time
Monitoring
VCare® provides an overview of the activities completed at any stage within your facility.
You can view:
- Daily flows
- Care plan interventions
- Care plan evaluations
- Clinical indicators
- Reports
Sharmila Devaraj
Area Manager, CHT Healthcare Trust
“I would definitely recommend this to other facilities because you are having to hand type the information from InterRAI assessments into the care plan in VCare for example the outcome score and scale, ADLs, shortfalls, the score for cognition, everything. You are having to duplicate it in the care plan whereas now this is passed from the InterRAI assessment and its current, and valid and we are not relying on people to put everything in there. So, its pulling through most of it and then you’ve got 20% to do which is good.”
Sharmilla Devaraj
CHT Healthcare Trust
“So almost all the interRAI questions have been linked to our care plan in some way. So how it works, is that if you complete an interRAI assessment, we go into the assessments under the resident, we have the interRAI assessment there, we download it and once we do that it automatically creates a care plan for us under the care plan heading in VCare. “
Jo Sime, Presbyterian Support Otago
“In terms of streamlining timing, especially with pre populating assessments, it makes it a lot easier, with the assessments we have prepopulated so when they go to do a report assessment, they only have to change a few bits rather than having to do a whole new assessment every time”
Aaron Wynen
Information Systems Supervisor, Presbyterian Support South Canterbury
“From a management and IT perspective we were keen on the fact that VCare was New Zealand made, with New Zealand staff and was set up for the New Zealand way of doing things. Several of the other systems were from Australia or the UK, so they, therefore, had to adapt to the NZ perspective.”
Letitia Welsford
General Manager
“VCare ensures that you have accurate records, especially on the village side. It also allows one point of entry, whereas before we had a multitude of different systems.”
Lizzie McIvor
General Manager Service for Older People - Presbyterian Support South Canterbury
“I would recommend VCare – very professional and it has incredible reporting functionality for us. I also like the global view as you don’t feel so disjointed. Just the incident reporting alone is going to save me hours of work.”